FAQ's
What happens durng my initial consultation?
During your consultation we will discuss your desired goals and expectations, review your medical history and current health, and make an assessment to which treatments are right for you. This is a good time to ask specific questions about the procedure or treatments you are interested in. We will then create a treatment plan that is in alignment with your desired goals.
When should I arrive?
Please arrive 15 minutes prior to your scheduled appointment to prepare for your treatment. As we are a medical spa, we require new patients to fill out a brief medical history information and consent form.If you are scheduled for an appointment that requires numbing, we request that you arrive a minimum of 30 minutes prior to your appointment.
What is your cancellation policy?
Should you need to cancel, please contact us 12 hours in advance of your scheduled appointment. All cancellations with less than 12 hours notice or no-shows will result in charges of medical spa in the amount of $50, spa appointments will be charged full treatment price. This courtesy enables us to compensate our team members for their time, and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our cancellation policy.
What if I am late for my appointment?
Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the next patient’s session can begin on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible. With some treatments, it may be necessary to reschedule your appointment.
What should I do before and after my appointment?
As with any medical grade treatment, bruising can happen. Here are some hints and tips to avoid potential bruising:
What should I do before and after laser hair removal?
Before:
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Please shave the entire area you desire treated the day before your planned treatment.
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Use a broad spectrum SPF 30 (or greater) sunblock before AND after your treatments. No natural or artificial tanning (which includes tanning beds and spray tans) anytime within 2-3 weeks before your session.
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Avoid exfoliating agents like Retin-A, alpha or beta hydroxy acids, toners or any irritating creams for one week prior.
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Do not apply any perfumes, deodorant or make-up to the desired area the day of your treatment.
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No deodorant for 24 to 48 hours if underarm was treated.
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Immediately after your treatment there likely will be some slight redness, swelling around the hair follicles and mild discomfort similar to a sunburn. Cool packs may be applied.
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Do not rub, or pick the treated area. Do not use any loofahs or abrasive scrubs for at least 5 days.
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Avoid strenuous sports activities or hot water/ saunas/ jacuzzi for 3 days.
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Continue to use sunblock for the duration of your treatments.
What should I do after getting botox?
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Do NOT massage the area after being treated.
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Avoid laying down for 2 hours after being treated.
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Avoid flying for 2 hours after being treated.
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You may resume normal activities immediately.
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Avoid sweating and heavy exercise for the first 24 hours.
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The only people that should not have Botox® treatments are those known to be allergic, persons with neurological diseases and pregnant women.
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Botox® can take anywhere from 2 to 14 days to have this effect after injection.
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Botox® cannot improve wrinkles not caused by muscle contractions.
What should I do after getting fillers?
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Avoid touching the treated area within the following 6 hours. After that, a light make-up can be applied and the area can be mildly washed with soap and water.
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Until the initial swelling and redness have resolved, do not expose the treated area to intense heat or extreme cold.
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Immediately after treatment, there may be slight redness, swelling, tenderness and itching sensation at the treated area. This is a normal result of the injection. The inconvenience is temporary and generally disappears in a day or two. If the inconvenience continues or if the reactions occur, please contact us.
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The initial swelling after lip treatment may last longer, up to two weeks, and the lips can look somewhat uneven. This means that the result directly after the treatment should not be looked upon as the final result.
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If you have previously suffered from facial cold sores, there is a risk that the needle could contribute to another cold sores eruption.